RICHARD S. TROUPIN
PROFESSIONAL
SUMMARY
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Technical Manager / Project Manager/ Architect / Business Analyst
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Experienced .NET Developer using C# or VB.NET
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Highly effective with customers, end users, upper management, and
technical project managers and developers in teams. Self starter.
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Effective leader with analytical, business, financial, training skills,
and MBA.
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Strong interpersonal, team building, and matrix management skills.
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Effective working with technical and non-technical functions and users
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Positive change agent and mentor familiar with the latest Microsoft
products, initiatives, and n-tier system architecture and OO A/D and OOP
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Full Software Development Life Cycle (SDLC) design and development across
many industries including financial services, manufacturing, health care,
not-for-profit, government.
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Design, enhancement, maintenance of a variety of internet sites
supporting consumers, businesses, call centers, mobile users.
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Design, enhancement, development of Windows Forms Applications for
Business and manufacturing processes and Mobile solutions.
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Effective in developing structured systems for unstructured and
non-traditional environments utilizing vision, entrepreneurial spirit, strong
sense of urgency, and personal integrity.
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Strategic and tactical thinker, team player, effective facilitator and change
agent.
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Comfortable developing in iterative RAD, Agile Test Driven Development
(TDD), Waterfall, Rational , Microsoft or custom unified processes
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Actively involved in the leadership of all projects I have worked on.
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Skilled Analyst, JAD facilitator, and interviewer capable of uncovering full
system interactions and effectively writing use cases, application
requirements, and test plans covering wide ranging business processes.
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Skilled senior business analyst and positive change agent capable of understanding,
documenting and improving a wide range of business processes with
technologically appropriate solutions.
Platforms: MS-DOS,
Windows 3.x, 95, 98, 2000, XP, Windows NT 3.51, 4.0, NT Server 4.0, Windows
2000 Advanced Server. Windows Server 2003, Windows CE, Windows Mobile 5.0
Software BASIC,
Visual BASIC 4.0 -6.0, VB.NET, ASP, ASP.NET, COBOL, HTML, ASP, JavaScript, MS
Visual InterDev, VBScript, Active-X Data Objects (ADO), MS Visual Studio (5.0
and 6.0 Professional and Enterprise, VS.NET ), MS Visual SourceSafe, VideoSoft
Flexgrid 7.0, MS Project 98-2003, Microsoft Visual Modeler (Rational Visual
Modeler), .NET Framework (1.0-2.0), C#, JAVA,
J2ME, Visio UML, Borland Caliber, Visual Studio 2005-2008, CodeSmith and
netTiers (4-5), Team Foundation System, Microsoft Mobile Internet Toolkit, AJAX,
SQL Server SSIS, MyGeneration (1.3 dOOdads VB.NET). IBM / Rational Clear Case,
Clear Quest, Microsoft Composite UI Application Block (CAB) architecture,
Infragistics Windows controls, InstallShield 2009, Dotfuscator Pro.
Databases MS Access 97,
2000, SQL Server 7.0, SQL Server 2000, SQL Server 2005, SQL Server CE, SQL
Server Mobile 3.0, 3.5 , Sybase ASA 4.5,
11.2, 12.5.3, Tandem, and Oracle 9i, AS400, and DB2.
Federal Security
Clearance: Active
DoD Secret, past USPS Sensitive (equivalent to military level of Secret)
Volt Technical Resources Seattle WA
February
2009 – Present
Environment: VS 2005, Microsoft Patterns
and Practices Composite UI Application Block (CAB), Infragistics, InstallShield
2009, Sybase 12.5.3. IBM Rational Clear Case and Clear Quest, Telelogic DOORS
8.3. Crystal Reports 10.2. Boeing Internal Tools.
Contracted
to Boeing as Software Engineer 3. Part of small team that brought a prototype
enterprise F18 Hornet Automated Maintenance Environment (AME) application to production
release in less than six months. Application provides reports and a very visual
display of maintenance data as part of RTOC (Reduce Total Ownership Costs)
program and is highly configurable for the US Navy.
Secure Data, Inc. / Foster Townsend,
Inc. O’Fallon, IL.
Consultant
July
2007 – January 2009
Environment: VB 6.0, SQL
Server 2005, .NET 2.0
Application
design, requirements, and scope project related to the feasibility of upgrading
a legacy VB. 6.0 application that logs test equipment results to integrate with
enterprise databases for quality compliance. Architected .NET solution for
integration with enterprise databases.
Environment: VB.NET
Windows Forms, SQL Server 2005, One-Click, .NET 2.0, Visual
Studio 2005, Visual Source Safe
As Sr. Application Developer
for the Cerro Flow Shelbina MES project, actively involved in requirement
gathering meetings, prototype design, documentation, database design,
application design and coding of a Windows VB.NET client application with a SQL
Server 2005 database that integrates all major areas of major copper tube, job
shop oriented manufacturing plant allowing production, downtime, quality, and
scrap data entry and delivering improved product quality tracing, production
and machine utilization reporting. Application’s design used My Generation and CodeSmith
systems for basic CRUD tasks and entity creation to enable delivery of the complex
custom application for a very reasonable development investment.
Environment: C# Windows Forms, WCF 3.0, One-Click, .NET 3.5, Visual
Studio 2005, 2008, Team Foundation System
As a
contract developer at a major firm, worked on maintenance, new development, and
regular deployments of a large Windows application. It supports a large sales
and support call center and administrative support operations, including
payment processing. On team involved in
a major re-architecture from a thick client WCF platform to a thin client with
Windows services using WCF and LINQ to SQL Data Access Layer. Created and implemented Web Service
architecture for another client.
Byrne Software, Chesterfield, MO
Consultant
January
2007- July 2007
Environment: C# and VB.NET, ASP.NET 2.0, against DB 7, 8 databases.
Contracted
to Nestle’ to support Ralston Pet Products Wet Plants helped to create and
deploy internal reporting website that included comprehensive material and
manufacturing variance reporting on their intranet. Upgraded site from 1.1 to
2.0.
RST Consulting, LLC, St. Louis, MO
Consultant
July 2006- Present
Environment: ASP.NET 2.0 XML Web
Services, Windows CE 5.0, C#, SQL
Server 2000, SQL Server CE.
As Architect and Sr.
Developer, led the design, development, and deployment of the website for
Contractor’s Collaborative Network LLC (www.1CCN.com). It provides project management tools via the
web, including messaging, project bidding, time tracking, task management, CRM,
SMS, and document sharing for contractors from multiple organizations, and is
aimed at mobile devices, primarily cell phones and PC’s.
Contracted to work through
SSE Inc. on a range of projects and roles including:
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Developer of an
Intranet site for a client using ASP.NET 2.0 and C#
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Sr. Business
Analyst role documenting current credit card processes for a legacy system used
by a national firm. Also working with
team of internal resources from all departments, developed requirements for and
reviewed vendors for the new credit card system. Created functional requirements and detailed
conversion and implementation processes for new credit card system.
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Business Analyst
/ Developer roles for new Windows Mobile 5.0 Smartphone application that was originally envisioned as
a Tablet PC application replacing a paper and MS Access process. Device change provided significant savings in
hardware costs to client while enhancing the productivity of field staff.
Modis, St, Louis, MO
Consultant
March 2006 – June 2006
Environment:
Visual Studio 2005, SQL Server 2000, ASP.NET 2.0, .NET Framework 2.0, Language:
VB.NET.
Coded significant part of large government sponsored internet site with over 50 screens, including several Wizards in ASP.NET 2.0 using VB.NET. Integrated InstantForumsASP, used CodeSmith and .netTiers modules with custom classes to speed development and go live in under 8 weeks with only two developers (myself and one other FTE). Active in deployment and coordination of fine-tuning, once the site was live. Also, created web-based Administrative Management system for a site involving 20 plus screens, coded stored procedures. Managed one other developer during QA process.
RST
Consulting, St, Louis, MO
Consultant
December 2005 – Present
Environment:
Office and Visio, Visual Studio 2005, SQL Server 2000, ASP.NET 2.0, .NET
Framework 2.0, Visual Studio 2005 Tools for Office. Language: C#.
Created an extranet site to
support a new product launch for American Power Conversion Corporation (APC), a
$2.0 billion revenue firm. Responsibilities
include full SDLC including management of requirements gathering with Marketing
and Engineering staff to define, screens, calculations, database design, deployment
and integration. Coded stored procedures, created full documentation for the
project, project planning, and coordination with IT resources, coding and unit testing
of the site, deployment planning. Site
includes MS Office automation using VSTO 2005.
Architect / Program Manager /
Principle Developer of Contractor’s Collaborative Network, LLC (www.1CCN.com),
a web-based mobile project management Software-as-a-Service solution. Designed client for Windows Mobile 5.0 platform
to work with it.
Environment: Visual Studio 2005, SQL Server 2005. Language: C#.
Designed and developed a
project management internet site to support the construction industry designed
for mobile phones and devices. Also designed and developed a Windows Mobile 5.0
application to provide occasionally connected data to devices.
RST
Consulting, Springfield, IL and St, Louis, MO
Consultant
November 2005-December 2005
Environment:
Office and Visio, Visual Studio 2005, SQL Server 2005, .NET Framework 2.0. Languages:
VB.NET and C#.
In Sr. Business Analyst role,
created documentation for a large client server project for a start-up firm in
the software development stage. Artifacts created included UML Activity,
Sequence and Use Case diagrams, descriptions of all methods, and identification
of key processes for optimization.
Provide recommendations for improving the scalability and security,
designed custom testing architecture for complex, high volume, automated
testing program.
Northrop Grumman IT, St. Louis, MO
Sr. Programmer / Analyst 3
for the U.S. Postal Service
February 2005 to September
2005
Environment: Large VB 6.0 client,
DB2 client-server using NEON servers.
Perform wide range of
functions on large project including requirements gathering meetings with
client, requirements document creation, solution design and architecture,
general and detailed design document creation of enhancements, VB coding,
Crystal Reports creation, COBOL analysis, methodology and process improvement, and
testing. The Delivery Operations Information System (DOIS) is used by over 9000
of the largest post offices daily. Served
in senior role on team of 20 enhancement contractors; led design of 3 of 4
major components of Phase 1. In Phase 2, took concept from vision (PowerPoint
presentations) through requirements, design, database definition, general
design, and customer signoff into coding.
Fall ’05 release.
RST CONSULTING, St. Louis, MO
Owner/Consultant
November 2004 – Present
Serve a variety of clients
providing technology consulting services. Recent projects include website
development application integration and network support for a law firm. Project
management and custom application development.
TEK Systems, St.
Louis, MO
Programmer/Analyst
July 2004-November 2004
Environment: VB.NET, ASP.NET, ASP 3.0, SQL Server 2000,
AS400.
As consultant at Aon Information Systems, work on a wide
range of issues including maintenance of applications that supported various
internet sites and software for the call center for one of the nations largest
appliance warranty insurers. Significant
role in architecture, analysis, design, and coding of Enterprise file handling
processes to create unified process to handle PGP, FTP, SQL Server DTS, custom
file processing, and unified reporting using VB.NET. Also re-designed a portions of the payment
financial settlement application in VB.NET adding transaction management
RST CONSULTING, St. Louis, MO
Owner/Consultant
May 2004-July 2004
Environment: VB.NET, ASP.NET, SQL Server 2000.
Contracted through Grace Technologies as Technical Lead in design of POS Application Integration with Regional Justice Information System’s
(REJIS) systems using Microsoft Retail Management Software (RMS). Major role in
meetings with technical and end users and overall system architecture. Developed initial Project Plan using MS
Project 2003, coded portions related to RMS integration. Interface development and Application
Customization uses VB.NET and ASP.NET, COM+ through .NET Interop within RMS
HTML browser. Worked with third parties
to resolve issues related to customization of RMS through COM calls through
internal and external browsers.
MARITZ, St. Louis, MO
March
2004-April 2004
Environment: ASP 3.0, SQL Server 2000 stored
procedures, DTS.
Contracted through Jupiter Consulting to support a Maritz Loyalty Marketing team’s launch of a new website. Stepped in to help covered for Technical Lead who had to take personal leave for a family medical emergency shortly before launch. Provided analysis of integration issues, content and programming changes to the front-end of the sites that supported the consumer web site and the customer support call center.
SPHERION, St. Louis, MO
Consultant
February 2004-March 2004
Environment: Microsoft Access 2000.
Designed,
coded, wrote documentation for, and deployed for User Acceptance Testing (UAT),
a Time Tracking system for a subsidiary of MasterCard.
Enables disconnected asynchronous entry of time and expenses. Built with VB,
Access 2002, XML on Windows platform.
RST CONSULTING, St. Louis, MO
Consultant / Owner
March 2001-Present
Environment: VB.NET, ASP.NET, C#, SQL Server 2000, Web
Services, J2ME, JAVA.
Provide consulting services to diverse clientele
including project management, technology consulting, hardware/software
upgrades, PC training, productivity consulting, custom application design,
programming, implementation. Design websites for retail clients. Managed the developed
internet sites and Web Services that utilized .NET technologies (VB.NET,
ASP.NET, C#). Some Java, J2ME and Oracle training and exposure (9i). Other
projects have included a Law office system upgrade and design of an improved
backup system (installed network, migrated and configured law office software including Casemaster and Wordperfect from Lantastic
on DOS to Windows 98 TCP/IP network) and the Project Management, Requirements Gathering,
Design (Visio) and Coding of a Material Handling / Purchase Order automation
system for a small manufacturing firm.
KEYSTONE STAFFING, St. Louis, MO
Programmer Analyst
July 2003-November 2003
Environment: VB.NET, ASP.NET, SQL Server 2000,
Microsoft Access 2000.
Short-term contract at Marketing Direct to provided data analysis, documentation, and code
review of existing processes. Designed
and wrote some utilities in VB.NET.
Coded, tested, and implemented some business rule changes to existing VB.NET
applications running against SQL Server 2000. Created recommendations, wrote implementation protocol. Managed the implementation of the changes into
the production environment. Retained to design and code a Production Control
System for managing mail events that
improved coordination with less staff. Access 2000 front-end (requirement for
first phase), VBA code, Access and SQL Server 2000 back-end.
BLACKBAUD, INC., Charleston, SC
Custom Programmer
November 2002-June 2003
Environment:
VB.6.0, VB.NET, SQL Server 2000, Sybase 7, Crystal Report Designer 7.
As part of the Enterprise
Software Customization Team, designed, coded, tested and deployed program
customizations for clients using VB 6.0 and VBA to meet their business needs.
Also designed custom reports for clients using Crystal Report Designer 7.0.
Worked on Team Methodology and Business Process improvement and Knowledge Management teams. Provided
suggestions to top management for developer productivity improvements using
.NET. Worked with Sybase ASA, SQL
Server, MS Access.
MAVERICK
TECHNOLOGIES,
Chesterfield, MO
Staff Consultant
September 2001-June 2002
Environment:
VB.6.0, VB.NET, SQL Server 2000, Microsoft Access 2000.
As a member of the IT Projects team, involved in project management, design, programming, and implementation of projects using VB 6.0, VB.NET, ASP, ASP.NET, Access, NT, Windows 2000, SQL Server 7.0, and SQL Server 2000 for several manufacturing clients and internal projects. Created a Recipe application for major tire manufacturer that read and wrote directly to Modicom Programmable Logic Controller (PLC) registers to speed product run changes (VB 6.0). Led .NET initiative for firm- saw strategic impact, developed and wrote business case, presented it to senior management, received funding for training for firm’s VB developers. Member of team that developed n-Tier .NET applications using SQL Server 2000, ASP.NET, VB.NET. Implemented .NET Framework Security schemas. Served as Webmaster for the firm for part of 2002 (ASP).
INFORIZONS, INC., St. Louis, MO
Consultant
March 2000 - February 2001
Environment:
VB.6.0, VSS,
As a Sr. Programmer/Analyst at A.G. Edwards, worked on a large client-server application. Upgraded
and re-designed large VB 3.0 application to VB 6.0. Integrated MS ADO
Recordsets with Sybase server-side cursors. Assisted in complete Object
Oriented re-design of a major VB Client Server application using UML tools and
objects to create a 3-Tier architecture separating User Interface, Business
Logic, and Data layers. Wrote VB specifications for the application. Wrote Use Cases for VB Client from
analysis of prior VB application versions and various specifications. Wrote
Test Cases for the application. Utilized Microsoft Visual SourceSafe, Rational
Visual Modeler. Following Microsoft 32-bit coding standards; rewrote SQL
statements, upgrading third party and proprietary controls. Conducted code
reviews, technical, and design reviews, provided re-design suggestions.
Debugged prototype. Worked with Sybase, Tandem and mainframe databases and
communication protocols, COM, and MS Project 98.
RST CONSULTING, St. Louis, MO
Consultant
May 1995-March 2000
Provide wide range of services to diverse clientele including
project management, technology
consulting, hardware/software
upgrades, Y2K testing and upgrading, PC training, productivity consulting,
internet marketing and web mastering, applications programming, including data
conversions using Excel, Access, Visual BASIC, VBA, ASP, and marketing services
involving innovative target marketing.
Projects included:
Houlihan Office
Solutions -
Project Manager
Managed all elements
of US Postal Service Dinero Seguro
Project. Goal was to replace the pilot project's 1000+ leased PC's in 800+ US
Post Offices in California, Texas, Illinois with USPS furnished equipment
acquired from DEC. Responsibilities included creating and managing inventory
control procedures, contracting labor. Developed procedures to implement
on-site technical work including testing, revising USPS created procedures that
involved ghosting image, LAN and dial-up configuration of WIN95 PC's. Recruited,
trained, supervised teams of technicians in 3 states. Coordinated
troubleshooting of WAN/LAN connectivity issues with USPS technical staff in
Raleigh, N.C. Involved in hardware failure diagnostics/investigation
procedures. Maintained positive relations with various USPS clients via E-mail,
telephone contact to complete conversion to new hardware/software environment
with minimal complications overcoming a variety of challenges. Designed,
delivered all reports. Profitably completed project.
Talking Tapes- Managed the
full cycle of the conversion of legacy Btrieve library and order tracking system
and tape production system to a Client / Server system with Microsoft Access
back-end, Visual BASIC front-end running on NT Server with NT 4.0 workstations.
Conducted extensive user interviews to gather specifications. Completely
re-designed and upgraded a custom library management system. Added greater
order-entry detail, shipping information data capture and increased marketing
data management functionality. Created automated module to produce web pages of
new catalog pages. Provided user training. Configured and reloaded Server and
workstations. Migrated btrieve bar code scanner functionality to VB 6.0. Environment:
NT 4.0 Server on LAN with NT 4.0 Workstations.
Created online catalog of 5000+ items by converting a
legacy print document utilizing Excel and VBA. Also provided the data as an MS
Access database and provided training of staff to facilitate its maintenance.
Environment: Win95 PC/ Internet.
Sprint PCS Y2K Remediation SWAT Team -performed upgrades and
provided end-user support/problem resolution of Windows 95, Office 97, Outlook,
Exchange issues.
US Tape & Label - Developed tool for data conversion for US
Treasury to facilitate distributed label printing using VB 6.0.
Data conversions - Converted 8 years of data from legacy flat files to
Access databases in less than one week. Environment: NT 4.0 Server on LAN /
PC's running WIN95.
Internet development - As Marketing Consultant, created the strategic
marketing campaign, then designed and built a large internet site focusing on
senior healthcare issues for a skilled nursing facility that enabled it to
build its market presence.
Project management
– led the development of a large internet site, facilitated and coordinated bringing wide range of service
provider's information together. Involved
meeting with wide range of public and private organizations to secure
information and authorization to post it on the Internet. Provided training to
social workers and Mo. Div. of Aging staff in Internet search techniques. Provided PC support/maintenance at Skilled
Nursing Facility. Also designed, implemented marketing program including
brochures and advertising. Environment: Win 3.11 Win95 PC
Designed web-site for the St. Louis Society of the Blind
and Visually Impaired for users with visually impairments and sited visitors.
Very usable for the blind using current PC/ voice translators. It offers
several ways to view each page-some more accessible to some vision problems
than others. Environment: PC / Internet
Training - Designed and taught courses on Windows 95, Internet
Basics, Advanced Internet search topics at various venues including
Southwestern Bell Tele-Community Center at the University of Missouri-St.
Louis.
MERRILL LYNCH, St. Louis, MO
Financial Consultant
1992-1995
Responsibilities included serving individuals and firms
with business, financial planning, and investment management. Services provided
included: credit and cash management, asset allocation, investment selection,
management and review.
Built significant clientele offering customized
professional services to high net worth clients.
Created and presented seminars in Equity Portfolio
Management, Bond Portfolio Management that created significant client
relationships.
METLIFE / CENTURY
21 INSURANCE SERVICES, INC. St. Louis, MO
Director of Agencies, Branch Manager, Sales Manager,
Sales Representative
1978-1992
Chosen to establish new subsidiary (Century 21 Insurance
Services, Inc.) to offer insurance products through Eastern Missouri Real
Estate Brokers' operations, integrating insurance marketing. Hired and trained
Account Executives to service over 30 offices. P&L responsibility for all
operations of Branch office including recruiting, training, motivation and
supervision of Sales Representatives and Administrative staff and did
pioneering work in using laptop PC's in insurance field sales.
Developed procedures, techniques and materials, methods
and training for laptop PC use that increased representative productivity.
Developed training modules, materials for use by Directors
of Agencies across U.S.
Increased profitability 200% by increasing sales and
sales reps, and by cutting expenses.
Designed, presented and installed health plans,
Cafeteria plans, retirement plans, 401(k) plans, supplemental and key person
insurance programs increasing revenues.
St. Charles County
Community College, St. Charles, MO -programming classes
Washington University, St. Louis, MO
M.B.A. Management
Washington University, St. Louis, MO
A.B. Psychology and Philosophy
PROFESSIONAL DESIGNATIONS, CERTIFICATIONS, TRAINING
Microsoft® Certified Professional (MCP)
Designing and Implementing Desktop Applications With
Microsoft Visual Basic 6.0
Designing and Implementing Distributed Applications With
Microsoft Visual Basic 6.0
Various Microsoft Training programs including: Windows
2000 migration, SQL Server 7.0 migration, Exchange Server 2000 migration,
Visual Studio.NET , MS Project 2002
Total Quality Management
Chartered Financial Consultant (ChFC), American College,
Bryn Mawr, PA.
Chartered Life Underwriter (CLU), American College, Bryn
Mawr, PA